Privacy Policy

Eternity ("we," "us," "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information about you when you use our Platform.

This policy applies to visitors, students, parents or guardians where relevant, counselors, high schools, classroom users, university and admissions representatives, agents, agency owners, administrators, and other authorized institutional users. Different dashboard roles may see different information depending on access permissions, institutional relationships, and platform settings.

For purposes of applicable data protection laws, Eternity generally acts as the data controller for personal information collected through the Platform. Where a school, university, agency, counselor, agent, or other organization independently determines how it uses information from its own systems, that organization may act as an independent controller for its own processing.

3.1 Information You Provide

3.2 Automatically Collected

For EEA, UK, and Swiss users, we process personal data only with valid legal basis under GDPR Article 6:

6.1 Sharing With Your Consent

When you express interest, request an introduction, or use a feature designed to share data with an institution or partner, we may share the relevant information needed for that action — only with your direction, consent, or another valid legal basis.

6.2 Service Providers

We engage trusted third-party processors for hosting, email delivery, analytics, support, and AI infrastructure. They're contractually obligated to protect your data and process only as instructed.

6.3 Aggregated & Anonymized Data

We may share aggregated, anonymized data (cannot identify individuals) with universities, researchers, and partners for market insights to help improve education systems globally.

6.4 Legal Compliance

We disclose information when required by law, subpoena, to protect rights or safety, prevent fraud, or enforce Terms.

Eternity supports role-based experiences including student workspaces, counselor and classroom tools, university admissions access, agent and agency dashboards, and admin tools. Different parties may view or manage information relevant to their role.

Eternity is a global platform. Your data may be transferred to countries with different data protection standards. We implement safeguards including:

• Hosting and service providers may process data in other countries
• Transfers are limited to delivering and securing the Platform
• Provider safeguards and contractual terms apply where available
• Additional consent is requested when required

We implement industry-standard safeguards to protect your information:

We retain information as long as necessary for purposes outlined in this policy, unless longer retention is required or permitted by law.

California residents have additional rights under CCPA and CPRA:

• Know: Request categories and specific pieces of personal information
• Delete: Request deletion (subject to exceptions)
• Correct: Request correction of inaccuracies
• Opt-Out: No sale/sharing for behavioral advertising
• Non-Discrimination: Exercise rights without penalty

To exercise California rights: Email team@studyeternity.com with "California Privacy Request"

EEA, UK, and Swiss users have comprehensive rights under GDPR and equivalent laws:

We use cookies and similar technologies. For comprehensive details, see our Cookies Policy. You can accept or decline cookies via our consent banner, or manage them through your browser settings.

Access inside Eternity is role-based. A student, counselor, admissions user, agent, agency owner, admin, or visitor will not necessarily see the same information. Access may depend on account role, verified affiliation, access code, classroom membership, agency relationship, match status, or platform permissions.

• Users must not access, copy, export, or disclose information unless authorized
• Institutions, agencies, and schools are responsible for managing their own internal access
• Students should only share documents or messages with parties they trust
• We may log actions, role changes, dashboard activity, and moderation events for accountability

The Platform is intended for adults aged 18 and older. Registration requires confirmation of this age requirement. If we learn that an account belongs to a minor, we may restrict the account and review the associated data for appropriate deletion.

Parents or guardians who believe we collected child data should contact us at team@studyeternity.com.

We may update this policy to reflect practice changes or legal requirements. Material changes trigger:

• Updated "Effective Date"
• Notice through available Platform or account communication channels when required
• An updated revision date on this page
• Renewed consent where required by law

Review periodically. Continued use after changes constitutes acceptance (unless consent is required).

Questions about this Privacy Policy or our data practices?